Help & Support
Let’s sort it out.
Send the problem, the context, and any useful screenshots to support@raberu.app.
Start with the details
When you write in, include what you were trying to make, the label size or template name, what you expected, and what happened instead. A screenshot is useful when the problem is visual. If raberu offers to prepare an error report, you can review and edit the email before sending it. Please leave passwords and one-time sign-in codes out of the message.
Account and sign-in help
If a code does not arrive, check spam and confirm that the email address is correct. For Google or Microsoft sign-in, make sure the provider returned you to raberu before closing the sign-in window.
Printing help
Start with a plain-paper test and hold it behind the label sheet before printing on labels. In the print dialog, use the actual paper size and 100 percent scale unless your printer requires a documented adjustment. If alignment drifts, note whether it moves evenly across the page or gets worse from top to bottom.
Projects and browser storage
Guest projects belong to the browser where they were created. Signed-in projects belong to the account. If work seems missing, check whether you are signed into the same account and whether the project was created before sign-in.